An end-to-end secure platform that protects your classroom data and video
with enterprise-level security designed for early childhood centers.
StoryLine helps educators and families understand children’s developmental progress
through meaningful observational insights, grounded in U.S. child privacy laws.
StoryLine uses a multi-layered approach to data safety across daily classroom operations,
with built-in technical protections with day-to-day operational controls.
Technical
Safeguards
Closed
Camera Network
Our cameras run on a private, isolated network, never exposed to the open internet.
Camera access and control is managed
through a single on-site system installed locally.
Secure
On-site NAS Storage
All raw video data is stored on a secure PlayLens NAS installed locallyinside your classroom. The system uses encrypted storage and can only be accessed through VPN-authenticated connections, ensuring your data stays protected on-site.
Encrypted
Data Transmission
Data uploaded from your classroom to the cloud is protected using Hypertext Transfer Protocol Secure and Transport Layer Security encryption, the same standard used by online banking, ensuring it cannot be read or intercepted during transfer to Amazon Web Services.
Secure
Cloud Infrastructure
StoryLine operates on AWS environments certified with ISO/IEC 27001 and 27701, maintaining enterprise-level data protection and disaster-recovery infrastructure.
Operational
Safeguards
Installation and Ongoing
Access Safeguards
Temporary access is granted only during setup and verification, then fully removed. After deployment, the system is accessed exclusively through secure, encrypted, VPN-based connections.
User
Access Controls
Access to StoryLine is limited to authorized users only with mandatory multi-factor authentication (MFA). Shared accounts are not allowed, all access activity is recorded, and permissions are immediately removed when user roles change
Real-time Detection and
Incident Response
StoryLine continuously monitors system operations to identify issues or failures as they occur. When an issue is detected, alerts are sent immediately to our team for assessment and corrective action.
Legal, Regulatory, and
Compliance
StoryLine follows COPPA principles for parental consent, applies FERPA-aligned practices appropriate for early childhood settings, and adheres to state childcare privacy guidelines that vary by jurisdiction. No personal information is collected, used, or retained beyond what is legally permitted and authorized by guardians.
StoryLine is designed with a privacy-first approach that gives schools and educators clear control over classroom
content, with sharing decisions guided by teacher review and institutional policies.
No images or videos are shared automatically. All content is reviewed, edited, and approved by teachers,
giving centers full control over privacy.
StoryLine does not offer live streaming. Videos are view-only, used for developmental insight, and accessible only to approved users. Downloads are not allowed externally.
Our AI captures only the essential moments needed to understand a child's behavior. Videos use a vertical frame to limit background visibility.
StoryLine focuses on long-term developmental insight with child-specific reports, not real-time sharing. No information about other children is shared without prior consent.
Yes. Participation in StoryLine is completely your choice.
No child’s data is collected, stored, or analyzed without prior consent, and you can change your decision at any time.
No. We do not sell, rent, or share your child’s personal information or de-identified research data with any third parties for commercial purposes,
advertising, or AI training by external entities.
Only authorized directors, teachers, and the child’s parents may access data through secure login. Playtag employees cannot view classroom footage unless a school requests technical support and grants temporary, logged access. All system access is authenticated, logged for 12+ months, and protected by strict role-based permissions to ensure no unauthorized individual can view data.
We store video for as little time as possible:
This short retention window minimizes risk and ensures Playtag never builds unnecessary archives of children.
No. Your child’s data is never used for AI training without your explicit consent. StoryLine is a 100% opt-in service—if a caregiver does not sign the consent form, no data is collected, stored, or analyzed. If you do provide consent, we will remove all personal identifiers and retain only de-identified data for a period of 3 years for internal research and development purposes.
Yes. Your consent is completely voluntary.
You may refuse or withdraw it at any time without affecting your child’s enrollment or access to non-AI services. If you withdraw consent, we will immediately stop collecting new data and securely delete existing data where required by law.
If you opt out:
Your child may still appear incidentally in background classroom footage, since cameras capture the classroom as a whole. However, no data or analysis is generated about your child.
